From: pswa-jobs@lists.highway1.biz
Date: Mon Aug 11 2003 - 13:15:57 WST
This vacancy has been cleared and is now available to pswa-jobs.
Closing date for applications is 15 August 2003
AGENCY: Health, Dept of
DIVISION: Office of Health Review
TITLE: Assistant Enquiries Officers
AWARD: PSA
SALARY: $35,952 - $39,946
LEVEL: Level 2
LOCATION: Perth
POSITION NUMBER: HE400025 & HE400035
JOB TYPE: Temporary Full-Time
DURATION: 6 months
JOB DESCRIPTION:
OFFICE OF HEALTH REVIEW
EXPRESSIONS OF INTEREST
Assistant Enquiries Officer
(HE400025) and (HE400035) Level 2
Secondment/Fixed Term Contract
(up to 6 months appointment to commence as soon as possible)
with the possibility of an extension
____________________
The Office of Health Review is an independent statutory authority whose main focus is to inquire into and resolve health and disability complaints.
ELIGIBILITY
This position is to be filled by temporary transfer at level or H. D. A. arrangements for the period of the vacancy. Current government employees (including permanent, fixed term contract and those on secondment) are eligible to apply. (Please obtain secondment/transfer clearance from your line manager/supervisor before applying).
Please note that the selection process may not necessarily include the conduct of interviews.
KEY RESPONSIBILITIES:
Assists with complaints enquiries, provide research and administrative support to the complaints team.
ESSENTIAL CRITERIA
 Certificate of Secondary Education (Year 10) or equivalent.
 Experience in dealing with complaints enquiries.
 Good analytical, research and problem solving skills.
 Good verbal and written communication skills.
 Good keyboard skills.
 Good organisational skills.
 Ability to work as a team member.
DESIRABLE CRITERIA
 Relevant tertiary qualification.
 Good understanding of health and disability sector operations and systems.
A copy of the JDF is attached.
LOCATION:
Level 17, St Martins Tower, 44 St Georges Terrace, Perth WA 6000.
START DATE: As soon as possible.
FURTHER INFORMATION:
For further job-related information about this position, please contact Ms Helen Shurven on (08) 9323 0600.
APPLICATIONS:
To express an interest, please submit an application and current resume. The application should be no more than 3 pages, which provides a brief outline of your skills, knowledge and experience in relation to the selection criteria.
Applications are to be forwarded to:
Mr Eamon Ryan
Director
Office of Health Review
Level 17, St Martins Tower
44 St Georges Terrace
PERTH WA 6000
Or via Facsimile: (08) 9221 3675
CLOSING DATE: 5.00PM Friday 15 August 2003
APPLICATIONS CLOSE AT 5:00pm ON 15 August 2003
CONTACT DETAILS: joanna camilleri, PH: 9222 2159, EMAIL: joanna.camilleri@health.wa.gov.au
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