From: pswa-jobs@lists.highway1.biz
Date: Thu Feb 12 2004 - 13:29:08 WST
This vacancy has been cleared and is now available to pswa-jobs.
Closing date for applications is 18 February 2004
AGENCY: WA Police Service
DIVISION: Strategic Information Management
TITLE: Business Support Officer
AWARD: PSA
SALARY: $35,952-$39,946
LEVEL: Level 2
LOCATION: Perth CBD
POSITION NUMBER: 203414
JOB TYPE: Temporary Full-Time
DURATION: 3 months
JOB DESCRIPTION:
The primary role of the Business Support Officer is to provide first level business support to users of the FrontLine IMS application. This will involve answering calls for assistance from users of the IMS application, logging information about user queries and providing advice to users regarding the system. If the position is unable to resolve problems referred, the position will refer them to the WAPS help desk.
A secondary role of the position is to undertake a quality assurance role of FrontLine IMS data. The position will review additions/amendments to FrontLine IMS entities, incidents and property, liaise with officers to obtain clarification and/or further information relating to the data, and identify and correct anomalies.
ESSENTIAL CRITERIA:
Interpersonal and customer service skills.
Analytical and problem solving ability.
Personal computer skills.
Applicants need only address the 3 citeria listed above, in no more than 3 pages, and submit this with a copy of your resume to the address provided below.
DESIRABLE CRITERIA:
n/a
APPLICATIONS CLOSE AT 4:00pm ON 18 February 2004
COMMENTS:
Mark your application “CONFIDENTIAL - EXPRESSION OF INTEREST” and forward to:
In Person
Unsworn Selection and Deployment Unit
Personnel Services Centre
4th Floor, Law Chambers Building
573 Hay Street, Perth WA
By Mail
Unsworn Selection and Deployment Unit
Personnel Services Centre
PO Box Z5273
Perth Ste Georges Tce WA 6831
FAXED, EMAILED OR LATE APPLICATIONS WILL NOT BE ACCEPTED
CONTACT DETAILS: Ms Janine Payton, Supervisor (IMS) PH: 9263 2372
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